Guest Compendium

Police, Fire and Ambulance dial “000”

Noosaville 7 Day Doctor – Mary Street, Noosaville Ph: 5442 4922

Riverside Dental, 17 Thomas Street, Noosaville Ph: 5455 5066

Noosa Hospital, 111 Goodchap Street, Noosaville Ph: 5455 9200

Nambour Public Hospital, Hospital Road, Nambour Ph: 5470 6600

Please note: there is no 24-hour pharmacy in Noosa. If you require medical assistance after-hours, please call National Home Doctor Service on 137425 or ring 000 or visit Noosa Hospital

All townhouses are fitted with at least two air-conditioning units. For economic and environmental reasons, we ask that the air-conditioning unit is not left on while the townhouse is unattended. Some air-conditioners are fitted with key-lock systems. Please refer to the instructions on your key tag to operate the system.

Animals are not permitted in any part of Coral Beach Noosa Resort at any time. If an animal is found on any part of the resort it will be removed immediately. If an animal is taken into any townhouse there will be a mandatory cleaning and pest control fee of $300 charged to the guest credit card held on file.

BBQ facilities are located in each pool area for your use and enjoyment during pool hour times of 7:30am to 9:00pm.  Please be considerate to other guests and keep this area tidy and clean the BBQ after use.  Please do not use your own barbeques as our fire and safety regulations do not allow this..

Noosa River and foreshore is located a short stroll away at the end of Robert Street.  Noosa Main Beach is patrolled and can be accessed by car, bus or ferry.

We kindly request that you do not use the blankets or bedspreads provided in your townhouse for the purposes of picnics or baby play mats. Should the blankets or bedspreads require laundering because of misuse then unfortunately this charge will be passed on to our guests.

Prior to checkout please advise staff of any breakages in your townhouse.  All breakages must be paid for.  If breakages are not advised, then we will charge the credit card held over your booking for replacement.

We love children at Coral Beach Noosa Resort and welcome them to our resort however supervision is a parental responsibility.  At all times please supervise your children, especially in pool areas.

Check-in is from 2pm. If you will be arriving when Reception is closed please.make sure you have organised a late check in with the Resort to avoid unnecessary delays.

Check-out is anytime before 10am. Keys must be handed to Reception no later than 10:00am.. If Reception is closed please return the keys to the silver key return box under the safe outside Reception Reception. Keys should not be left in your unit when you depart..

To avoid additional charges being added to your account, please ensure that all rubbish is removed, dishes are placed in the dishwasher and a cycle started, and the townhouse is left in a clean condition.

The nearest cinema is located at Noosa Junction.  Cinemas are also located at Sunshine Plaza, Maroochydore

As we are self-contained accommodation, we provide you with an initial starter pack of consumables including toilet paper, dishwashing powder, laundry detergent, dishcloth, tea, coffee etc.  If any of these items are missing on your arrival, please contact Reception for replacement. Further items may be purchased at Reception or from the local Woolworths supermarket.

A variety of DVDs , books and games are available from Reception

Should you need to cut your holiday short for any reason then unfortunately there is no refund of the remaining tariff.  Please refer to our guest terms and conditions on www.coralbeach.com.au.

Every townhouse is fitted with an electrical safety switch which is located in the pantry.  Should the electricity in your townhouse trip then we suggest that you turn off all recently used appliances and reset the switch in the pantry.  If you notice that the electricity keeps tripping due to an electrical appliance (eg toaster) then please contact Reception for replacement.

Please contact Reception for availability and prices should you require hire of these items.

Hair dryers can be found in the cupboard under the basin in the bathroom.  If your hair dryer is missing, please contact Reception

When you are a guest at the resort, it is your responsibility to look after your townhouse keys. Should a key be lost or not returned, all locks in the townhouse will require re-keying on to a restricted access Master Key system

Regretfully the cost of re-keying a townhouse (up to $500) will be charged to any guest who fails to return all keys issued

Your kitchen comes fully equipped for a holiday stay. A list of standard items is provided on the back of the kitchen cabinet door.  Please advise Reception if any item is missing.

Reception also holds a limited stock of non-standard items which we have found are requested by guests from time-to-time.  Please ask at Reception if there is something you require, and we will do our best to help.

If you have young children and would like to have some plastic plates, bowls, cups and cutlery, please ask at Reception and these will be provided free-of-charge

All townhouses are equipped with a washing machine, dryer and clothes airer. If you choose to use the clothes airer, please help us to keep the resort looking beautiful by using it on the car-port or rear side of the townhouse or use it inside the townhouse.  You are welcome to dry your swimming costumes and towels on the poolside of the townhouse, but please do not hang any washing where it can be seen from the pools, lawns or barbeque areas. If you have larger items to dry, we have a clothes-line located near the tennis courts.

Your townhouse is supplied with a full set of linen.  Beach towels are available for hire from Reception for a nominal charge.

Longer stays of 14 nights or more will receive a weekly change of linen and a fortnightly light service of the townhouse. Should you require additional service or change of linen, this can be arranged with Reception for an additional fee.

Guests are reminded that any property left behind will be kept for a maximum of 1 month only.  A notification will be provided to guests who leave behind identifiable property. If guests would like the items returned to them, they will need to send us a self-addressed prepaid envelope.

Mail for guests can be collected at Reception.

Please refer to the start of this compendium for all emergency phone numbers.

 At Coral Beach Noosa Resort, we aim to provide all our guests with a peaceful & relaxing stay. Consequently, unruly and excessively loud behaviour will not be tolerated.  Security guards patrols the resort after 9:00pm and are authorised to request guests making excessive noise to move inside or, in extreme cases, to leave the property.

If you need to contact Security, please call them on 1300 828 547.  You will need to quote ‘Coral Beach Noosa Resort’ and advise them of your unit number.  Should Security be called for any reason then a $75.00 per hour call out fee is charged and payable by the offending guest.

If you are having trouble operating your oven, please call Reception.  The most common reason for the oven to not work is due to the timer not being switched on. Please check this prior to contacting Reception.

Dishwashers will only function with correct dishwasher liquid/powder.  Please DO NOT put washing detergent into the dishwasher as it will flood the townhouse and clean up charges will apply.  Additional dishwasher powder can be purchased from Reception for a small fee.

Guests are reminded that tariffs are based on the following occupancy:

2 bedroom – 4 persons

3 bedroom – 6 persons

Additional charges apply for extra guests.  No more than one extra guest is permitted to occupy a townhouse.

Mattresses and Bedding from outside sources, other than registered hire businesses, are NOT permitted in townhouses due to Health and Hygiene Regulations

One single numbered undercover car parking space is allocated to each townhouse.  Your parking space is the same number as your townhouse.  Please park only in the allocated space as a consideration to other guests.

Please do not double park or park in other guests allocated car space or any unallocated spaces or along driveways.

There are three lagoon style pools in the resort, all with child friendly walk-in access.  The pool in the middle area has a heat pump ensuring a temperature of at least 28 degrees centigrade year-round, even during the cooler winter months. 

Safety is the number one priority in our pool area.  For this reason, management strictly enforces the following pool rules:

• Children must ALWAYS be supervised by an adult.
• Strictly NO GLASS in pool areas
• No running in pool areas
• No games or other activities which adversely affect other guest’s enjoyment of the pool
• No dive bombing
• No eating in the pool
• No smoking in pool areas
• Pool hours are strictly 7:30am to 9:00pm

If making use of the pool early in the morning (ie before 8am) then we ask guests to be considerate of noise levels to allow others to enjoy a sleep in.

Pool/Beach towels can be hired from Reception for a nominal fee

Your refrigerator has been pre-set at the recommended setting.  If you feel the refrigerator is not cold enough then contact Reception. Please do not turn the setting onto maximum as this usually only compounds the problem and doesn’t actually make the fridge colder. In fact, it often has the opposite effect and makes the fridge warmer.

Please place all rubbish in the bins allocated at the entrance to each driveway.  General rubbish should be placed in the Red Lid Bins.  Yellow Lid Recycling Bins are also provided for all bottles and cardboard as noted on the bins. Please DO NOT put general rubbish or plastic bags in the recycling bins.

We also ask that you do not leave rubbish on the patio in front of your townhouse, otherwise our resident bush turkeys will take it upon themselves to share it with the rest of the resort!!!

There are 2 saunas in the resort. These are located near the heated pool, and in the area located nearest to the river.  Your townhouse key will open the door to both saunas. Children under 14 years are not allowed in the sauna unsupervised by an adult and for health and hygiene reasons, it is requested that you sit on a beach towel while using the sauna.

We always recommend you lock doors and windows when you are away from your townhouse.  Guests are responsible for personal property and valuables and we cannot be held responsible for any loss due to doors or windows being left open or unlocked.

The French doors in your townhouse are self-locking.  Please ensure you have your key with you when you go out.

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Whilst Noosaville is generally a very safe place to holiday, for your additional safety, a security guard patrols the premises several times per night.  If you need to contact Security, please call them on 1300 828 547.  You will need to quote ‘Coral Beach Noosa Resort’ and advise them of your unit number.  Should security be called to your townhouse after-hours for unruly or disruptive behaviour then a $75.00 per hour call out fee is charged to the offending guest.  Management reserves the right to evict persons who ignore other’s rights to a peaceful holiday. Guests who are evicted are not eligible for any refund.

Smoking is not permitted inside the townhouses. Please smoke outside on the patio area where an ashtray is provided for your convenience.

A cleaning fee of $300 is payable by guests who smoke inside their townhouses.

When smoking outside your townhouse we ask that you consider your neighbours at all times as smoke fumes tend to find their way through open windows and this can cause frustration for a neighboring non-smoking guest.

Similarly, we ask non-smoking guests to be understanding. Everybody is entitled to enjoy their holiday whether they smoke or not.

There are 3 outdoor spa pools in the resort.

An Emergency Stop alarm is located on the rear wall near each Spa, please use this alarm in the case of an emergency only.  Penalties apply for misuse of the emergency switch.

Please DO NOT add shampoos, soaps or bubbles of any kind to the Spa. Should anything be added to the Spa it will result in the Spa having to be emptied and refilled, the cost of which is payable by the guest.

The closest supermarket is Woolworths at Noosa Village Shopping Centre, on the corner of Gibson Road and Mary Street, Noosaville.  This store is around 7 minutes walking distance from the resort.  Other supermarkets within the area include Coles, IGA, Big W, Noosa Civic Centre, Aldi.

There is a wide variety of shops and restaurants within walking distance from the resort.  Some local restaurants offer our guests exclusive discounts, please refer to the welcome sheet provided on arrival for a list of these restaurants.

The famous Eumundi Markets are open each Wednesday and Saturday mornings.  These can be accessed by car or bus, and various tour companies offer a pick-up service from the resort.

Please contact Reception should you wish to make a booking.

Noosa Farmers Markets are held every Sunday morning at the AFL Grounds in Weyba Road.  A vast array of fresh local produce can be purchased, and the market is well worth a visit. Also, on Sundays there is a market at Noosa Marina where local crafts can be purchased.

Your townhouse is provided with Free-to-air channels start at channel 2 through channel 85. Our smart TV’s also offer Netflix and Stan for your entertainment.

A wide range of tours and activities are advertised in the brochure stand at Reception.  Should you wish to book a tour please contact Reception where a complimentary tour booking service is available for your convenience.  All tour bookings can be charged to your townhouse. If you are unsure which tour is suitable to your needs, our friendly office staff can assist.

Tennis court bookings can be made at our reception. We can provide tennis rackets and balls that are free to use.

Translink provide a bus service throughout the Sunshine Coast region with the nearest bus stops located on Gympie Terrace and Gibson Road.  All buses on the river side of Gympie Terrace will take you to Hastings Street. They leave approximately every 15 minutes. Bus timetables can be viewed at Reception, or you can visit the Translink website at www.translink.com.au for journey & fare information

If you are intending to make use of the public transport system on a regular basis then we would recommend that you purchase a Translink Card from the newsagent in Gympie Terrace as this will provide you with cheaper fares.  Alternatively, you can pay the driver with cash.

Car hire can be arranged on your behalf. Please contact Reception for assistance.

A water ferry service runs along the Noosa River with several pick-up points including to Hastings Street.  A timetable can be obtained from Reception.

For Taxi service call Suncoast Cabs on 131008.

Should you experience rainy weather during your stay then please feel free to make use of the umbrellas located at the front of Reception.

Visitors are welcome, however please be aware that the resort facilities (pools, BBQ’s and tennis court) are available for resort guests only. Please limit the number of visitors to 2 or 3 at any one time.

Street parking is available for visitors

FREE UNLIMITED WIFI is provided at check-in.

A fair use policy applies.

We have lots of lovely birds and wildlife in our resort including brush turkeys.  However, we ask that you DO NOT FEED any of the wildlife during your stay.

Your holiday is important to us, we are here to ensure you have an enjoyable relaxing holiday so please do not hesitate to contact us with any queries or assistance you may require.